1. Introduction

Welcome to Pizzaiolo! These Terms and Conditions ("Terms") govern your use of the Pizzaiolo website (www.pizzaiolo.ca), mobile application, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use our Services.

2. Definitions

Throughout these Terms, the following definitions apply:

• "Pizzaiolo," "we," "us," or "our" refers to Pizzaiolo, its subsidiaries, affiliates, and related companies.
• "You" refers to the individual, company, or legal entity accessing or using our Services.
• "Services" refers to our website, mobile application, and any products, content, or services offered by Pizzaiolo.
• "Content" refers to all information, text, images, data, links, software, or other material that Pizzaiolo provides through our Services.
• "User Content" refers to content that users provide through our Services, including reviews, comments, and feedback.

3. Use of Our Services

3.1 Eligibility

To use our Services, you must be at least 16 years old. By using our Services, you represent and warrant that you meet this requirement.

3.2 Account Creation

Some features of our Services may require you to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Not share your account credentials with any third party
• Notify us immediately of any unauthorized use of your account

You are solely responsible for all activities that occur under your account.

3.3 Acceptable Use

When using our Services, you agree not to:

• Violate any applicable law, regulation, or these Terms
• Use our Services for any illegal or unauthorized purpose
• Attempt to interfere with the proper functioning of our Services
• Bypass any measures we may use to prevent or restrict access to our Services
• Submit false or misleading information
• Impersonate or misrepresent your affiliation with any person or entity
• Collect or store personal data about other users without their consent
• Engage in any activity that could harm, disable, overburden, or impair our Services

4. Orders and Payments

4.1 Ordering

When you place an order through our Services, you agree to provide accurate and complete information for the processing and fulfillment of your order.

4.2 Prices and Availability

All prices displayed on our Services are in Canadian Dollars (CAD) and are inclusive of applicable taxes unless otherwise stated. Prices and availability of items are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4.3 Payment

We accept various payment methods as indicated on our Services. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including taxes, delivery fees, and other applicable charges).

4.4 Order Confirmation

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including if the product is not available, if there is an error in the price or product description, or if fraud is suspected.

5. Delivery and Pickup

5.1 Delivery Areas

We offer delivery to select areas around our locations. Delivery availability and fees vary by location and distance. Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, traffic, or high order volumes.

5.2 Pickup

Orders placed for pickup will be available at the selected Pizzaiolo location at the designated time. You may be required to present the order confirmation and/or identification when picking up your order.

6. Intellectual Property

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by Pizzaiolo, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:

• Modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any Content
• Using any data mining, robots, or similar data gathering or extraction methods
• Downloading any portion of our Services or any Content, except as expressly permitted by our Services
• Using our Services or Content other than for their intended purposes

6.3 User Content

By submitting any User Content to our Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that:

• You own or control all rights to the User Content you provide
• The User Content does not infringe any third party's intellectual property or other rights
• The User Content complies with these Terms and all applicable laws

7. Limitation of Liability

To the maximum extent permitted by law, Pizzaiolo, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing or using our Services during the 12 months prior to the claim.

8. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis. Pizzaiolo makes no representations or warranties of any kind, express or implied, as to the operation of our Services or the information, content, materials, or products included on our Services.

To the full extent permissible by applicable law, Pizzaiolo disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Pizzaiolo does not warrant that our Services, its servers, or e-mail sent from Pizzaiolo are free of viruses or other harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless Pizzaiolo, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of any other person or entity
• Any User Content you submit

10. User Conduct and Community Guidelines

Our community guidelines are designed to ensure a positive experience for all users. When interacting with our Services, you agree not to:

• Post, upload, or share content that is illegal, fraudulent, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
• Interfere with or disrupt the operation of our Services or servers or networks connected to our Services
• Make unsolicited offers, advertisements, proposals, or send junk mail or spam to other users
• Harvest or collect email addresses or other contact information of other users from our Services
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services, or which may harm Pizzaiolo or users of our Services

11. Changes to Terms and Services

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version will be posted on our website with the effective date. Your continued use of our Services after any changes constitute your acceptance of the new Terms.

We also reserve the right to modify, suspend, or discontinue our Services (or any part or content thereof) at any time with or without notice, and we will not be liable to you or any third party for any such modification, suspension, or discontinuance.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and Pizzaiolo shall be brought exclusively in the courts located in the United Kingdom.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of the Terms will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions published by Pizzaiolo on our Services, shall constitute the entire agreement between you and Pizzaiolo concerning our Services.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Pizzaiolo
Flat 64 Dennis Walks
New Duncan W1G 6JQ
United Kingdom

Email: [email protected]
Phone: +445511650693